Frequently Asked Questions

How do I place an order?

Add your favourite pieces to your bag and continue to checkout to send us an order request, or message us directly on WhatsApp. We will confirm availability, final price and payment options with you.

What are the products made of?

Material details are confirmed per product. Please message us for the metal, plating and stone details of any design you like. [Update this answer once your supplier details are confirmed.]

Can you help with sizing?

Yes. Share the design you like and we will guide you on rings, bangles and necklace lengths.

How should I care for my jewellery?

Store pieces separately in a dry pouch, avoid contact with perfume, water and chemicals, and wipe gently with a soft cloth after wearing.

How long does delivery take?

Delivery times depend on your location. See our Shipping Policy or contact us for an estimate.